International Baccalaureate (IB) Practice Exam

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Which of the following is not typically a feature of record-keeping provided by a bank?

  1. Customer service reconciles your account for you

  2. A reconciliation sheet

  3. A monthly account statement

  4. An account register

The correct answer is: Customer service reconciles your account for you

The correct choice is based on an understanding of the typical services and features that a bank offers regarding record-keeping. Banks generally provide tools and statements to help customers keep track of their finances. A reconciliation sheet, monthly account statement, and account register are all standard features that aid customers in tracking their transactions and reconciling their accounts. A reconciliation sheet helps summarize and verify account transactions against bank records, a monthly account statement provides a detailed summary of transactions made throughout the month, and an account register allows customers to log their transactions. However, while banks do provide statements and tools to help customers monitor their accounts, they do not usually carry out the reconciliation process on behalf of the customer. It is the customer's responsibility to review their records and ensure that they align with the bank's provided information. Therefore, the assertion that "customer service reconciles your account for you" does not align with typical banking practice, making it the correct choice for what is not a typical feature of record-keeping provided by a bank.